Privacy Policy

Last updated: 23 June 2026

Final Fit (“Final Fit”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit finalfit.com.au (the “Website”) or otherwise interact with us, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Who We Are

Final Fit provides commercial furniture delivery and installation services across Melbourne’s metropolitan area and regional Victoria. For any privacy-related questions, you can contact us using the details in Section 10.

2. Information We Collect

We may collect the following types of personal information:

  • Contact details you provide when requesting a quote or contacting us, such as your name, email address, phone number, and business name.
  • Project information relevant to delivering or installing furniture, such as site addresses, project timelines, and access requirements.
  • Communications you send us, including emails, phone call details, and any correspondence.
  • Technical information collected automatically when you browse the Website, such as IP address, browser type, device information, and pages visited (typically gathered via analytics tools).

We do not knowingly collect sensitive information (as defined under the Privacy Act) unless it is volunteered to us and reasonably necessary for the services we provide.

3. How We Collect Your Information

We collect personal information directly from you when you:

  • Submit an enquiry or quote request through our Website;
  • Call, email, or otherwise contact us directly;
  • Engage us to provide delivery or installation services.

We may also collect information automatically through cookies and similar technologies when you browse our Website (see Section 7).

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes;
  • Schedule, coordinate, and carry out delivery and installation services;
  • Communicate with you about your project, including any changes or updates;
  • Improve our Website and services;
  • Comply with our legal and regulatory obligations.

5. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information to:

  • Service providers who assist us in operating our business (e.g. website hosting, scheduling, or accounting providers), bound by confidentiality obligations;
  • Furniture suppliers or commercial fit-out partners we are working with on your project, where necessary to coordinate delivery and installation;
  • Government or regulatory authorities where required by law.

We do not disclose personal information to overseas recipients unless a specific service provider we use operates servers outside Australia (e.g. cloud hosting or email providers), in which case we take reasonable steps to ensure your information remains protected in accordance with the APPs.

6. Use of Stock Photography and AI-Generated Content

Some images displayed on our Website are stock photographs sourced from third-party libraries (such as Pexels) and are used for illustrative purposes to represent the type of environments and furniture installations we work with. These images may not depict actual Final Fit projects, sites, staff, or clients.

Our Website may also include content that has been generated or assisted by artificial intelligence (AI) tools, including written copy and/or imagery. Such content is reviewed for accuracy and relevance before publishing, but is provided for general informational and illustrative purposes. It does not constitute a guarantee of specific outcomes, project results, or visual representations of actual completed work.

If you would like clarification on whether a specific image or piece of content reflects an actual Final Fit project, please contact us.

7. Cookies and Website Analytics

Our Website may use cookies and similar tracking technologies to improve functionality and understand how visitors use our site. This may include tools such as Google Analytics, which collects anonymised data about site usage. You can disable cookies through your browser settings, though this may affect the functionality of the Website.

8. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Access, Correction, and Complaints

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of any inaccurate or outdated information;
  • Lodge a complaint if you believe we have breached the APPs.

To make a request or complaint, please contact us using the details below. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Final Fit
Email: admin@finalfit.com.au
Phone: 1800 055 888

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

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